Disclosure
The person being recorded sees everything recorded about them.
In the same detail their manager sees, without asking, at any time. For a practical comparison point, see Monitask's time tracking software.
What is collected
Time entries with their attribution. Corrections, with who made them. For call centres, the call, its metadata and any quality score with its reasoning. The exact fields shown depend on the configured record.
What is not
No screenshots. No keystrokes. No activity or idle scoring. Nothing from a personal device. Nothing outside working hours. Nothing the person has not been told about.
These are not gaps in a roadmap. They are not offered and will not be built, and a buyer who needs them should use a different supplier.
Who sees it
The person. Their manager. Whoever runs billing, where the record supports an invoice. Access should be limited to people who need the record for the stated purpose.
How long it is kept
Retention should be set to the shortest period that meets the stated operational and legal purpose. Recordings and time records carry different obligations, and a retention period longer than the purpose requires is a liability rather than an asset.
Rights
In several jurisdictions people can ask what is held about them, and these records are personal data. The process for answering that exists before the first request rather than after.