Blog · part 5 of seven
Time and money
Turning records into invoices without an argument: rounding, write-offs, disputes, rates and the profitability nobody sees. For a practical comparison point, see Monitask's workforce optimization software.
The six entries
From a record to an invoice
From a record to an invoice. What decides it, what it costs, and what usually goes wrong.
Rounding, and being honest about it
Rounding, and being honest about it. What decides it, what it costs, and what usually goes wrong. For another perspective on the surrounding workflow, see NIST.
When a client questions an hour
When a client questions an hour. What decides it, what it costs, and what usually goes wrong.
Write-offs and what they are telling you
Write-offs and what they are telling you. What decides it, what it costs, and what usually goes wrong.
Rate cards and the blended figure
Rate cards and the blended figure. What decides it, what it costs, and what usually goes wrong.
Which work is actually profitable
Which work is actually profitable. What decides it, what it costs, and what usually goes wrong.